how can I download Microsoft word
To download Microsoft Office, log onto the Portal, click on Information Technology Services link (it's located under the "more" option on the right side of the page), then click Software Download on the left side of the page. This will take you to the Software Download page and all you need to do is read and follow the instructions on the page. One thing to remember-- if you have ANY version of Microsoft Office on your computer (trial, old, etc.), that must be uninstalled before you download the new version.